Jacobsen Service Manuals Available Online
Free, easy access demonstrates Jacobsen's dedication to customer service
September 01, 2009
Jacobsen, a Textron Inc (NYSE:TXT) company, announces on-line availability of hundreds of product service manuals, free to end-users and others who need instant access to this type of detailed information. Free product service manuals can be found at http://www.jacobsen.com/americas by typing “manuals” in the search box.
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| Jacobsen Online Service Manual Web Page |
Brian Melka, director of product management, and Peter Whurr, vice president of product support, were instrumental in this on-line initiative with the goal of improving customer satisfaction.
“Providing free access to Jacobsen product service manuals is very important in this economic climate,” explained Whurr. “We want to make it as easy and cost-effective as possible for our customers to maintain Jacobsen products in the field.”
Visitors to the Jacobsen Web site will find service manuals for both current and discontinued equipment. The site will be updated on a regular basis. If a particular Jacobsen product service manual cannot be found, a request, including equipment details, can be emailed to jacinforeq@textron.com and efforts will be made for its online availability.
Jacobsen parts manuals, owner’s manuals and accessories manuals can be ordered online in book or CD format for a small fee at www.jacobsenmanuals.com.
About Jacobsen
With over 90 years of experience in the turf maintenance industry, Jacobsen has built a legacy of precision craftsmanship, legendary quality of cut and unmatched expertise. Dedicated solely to delivering perfectly groomed turf, Jacobsen equipment is used on some of the finest golf courses, sports fields and other formal turf areas across the United States and the world, through an extensive distribution network and the international Ransomes brand. Additional information about the company can be found at www.jacobsen.com.
About Textron
Textron Inc. (NYSE: TXT) is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at www.textron.com.
For further information, please contact:
Adam Slick, Public Relations and Communications Manager
Jacobsen
704-504-4867
aslick@textron.com
